17-March-2018 Session on “Modern Office Trends & Etiquettes” at FPAP Office, Karachi

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17-March-2018 Session on “Modern Office Trends & Etiquettes” at FPAP Office, Karachi

What I covered in this 3-hour training session?

1. What are modern office trends and etiquettes
2. Role of professional appearance
3. Cleanliness of the reception area, a nonverbal welcoming gesture
4. What are Etiquettes
   1. Presentation
   2. Courtesy – make them feel important
   3. Promptness – don’t delay
   4. Professionalism
5. Internal mannerism
   1. Punctuality
   2. Dressing
   3. Mobile usage
   4. Don’t interrupt
   5. Gossiping
   6. 5-s
   7. Smile
6. Email communication etiquettes and formalities
7. Managing emotions and attitudes in a workplace

How will this help us?

The human mind is made in the way that it needs a reminder every few months, this training will help employees/office workers to build a behaviour of politeness, courtesy and professionalism, this training will be beneficial for them to change their attitude and behaviours towards office work and prospective clients.